OpenAI is building an AI agent for digital work. Almost nobody uses it yet
ChatGPT Work shipped last month on the $20 tier, built on a modified Codex. A joint Work and Codex app has 20 million users against more than a billion on ChatGPT.

On August 24 TechCrunch reported that OpenAI is pushing ChatGPT Work — released last month on the $20 tier — as an agent for multistep digital work. The product is a modified Codex. A joint Work and Codex app has 20 million users, against more than a billion ChatGPT users.
What we know
- ChatGPT Work was released last month on the $20 subscription tier.
- It is a modified Codex built for multistep digital work.
- An OpenAI-backed study found that in June, 98% of OpenAI employees used Codex, versus 17% of organization subscribers and less than 1% of individual subscribers.
- Thibault Sottiaux said the agents can handle entire complicated tasks autonomously.
Takeaways
- Internal Codex use at OpenAI is far ahead of paying subscribers.
- The Work product is still a small slice of ChatGPT’s user base.
- OpenAI is pitching autonomy over whole tasks, not single replies.
Source: TechCrunch


