FuriaHubО вакансии
HIRING NOW ⚫️ Technical Support Engineer (API)
$4,000 – $6,000 / month | Remote | Full-time
Gate.com — top-tier global CEX serving 50M+ users across spot, futures, and wealth management.
Key Responsibilities
- Support institutional clients on API integration, config, and troubleshooting.
- Investigate REST/WebSocket issues: auth, order placement, connectivity, error codes.
- Translate recurring client issues into structured product improvement proposals.
- Maintain and improve API docs, integration guides, and internal knowledge bases.
- Collaborate with Product, Engineering, and QA on new API features and launches.
Requirements
- CS/IT degree or equivalent technical background.
- Solid understanding of REST API, WebSocket, HTTP, and auth mechanisms.
- Strong root-cause analysis and structured problem-solving skills.
- Fluent English; able to communicate technical concepts to mixed audiences.
- Comfortable managing multiple client issues in a fast-paced environment.
Nice to Have
- Experience in crypto exchanges, fintech, or institutional trading support.
- Familiarity with spot/futures trading, order types, and account structures.
- Background supporting quant teams, market makers, or API traders.
